Privacy Policy
Effective Date: 16th July 2025

Welcome to The Lane Deal. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at www.thelanedeal.co.uk. By using our services, you agree to the terms of this policy.

 

1. Who We Are

The Lane Deal is a UK-based business offering booking options, offers, events and vouchers through our website. We are committed to safeguarding your personal data and respecting your privacy rights.

 

2. Information We Collect

We may collect the following personal data:

• Full name

• Email address

• Phone number

• Date of birth

• Social media profile details (where applicable)

• Payment card information (via secure third-party provider)

 

3. How We Collect Your Data

We collect data through:

• Online forms (e.g., contact forms, booking inquiries)

• Booking and voucher systems

• Email subscriptions

• Communication through email, phone, or social media

 

4. How We Use Your Data

We use your information for:

• Managing bookings

• Sending newsletters and marketing communications (with consent)

• Creating and managing user records for services like vouchers

• Processing payments securely

• Improving our services and user experience

 

5. Third-Party Services

We share your data with trusted third parties who help us operate our business:

• Stripe – for secure payment processing

• Mailchimp – for email newsletters and marketing

• Favourite Table – for managing bookings

• Vouchable – for issuing and managing vouchers

These providers process your data in line with their own privacy policies and UK data protection laws.

 

6. Legal Basis for Processing

We process your data based on:

• Consent – when you opt in to marketing or newsletters

• Contractual necessity – to process bookings or payments

• Legal obligations – for tax and compliance purposes

• Legitimate interests – to improve services or respond to inquiries

 

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

 

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time

• Object to or restrict processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us using the details below.

 

9. How We Protect Your Data

We use appropriate technical and organisational measures to protect your data, including encryption, secure servers, and limited access to personal data.

 

10. Contact Us

If you have any questions about this policy or want to exercise your data rights, you can contact us via:

• Email: info@thelanedeal.co.uk

• Phone: 01304 448283

• Social Media: @thelanedeal​

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.